While ShoreTel has increased the server specifications, there are several factors to review to determine if the server should be upgraded or replaced. Do we need to upgrade or replace the ShoreTel system server?.ShoreTel systems versions 12.x and below will require an intermediate upgrade to ST 14.2 prior to migrating to ST Connect. ShoreTel supports a direct upgrade path from previous version 13.x and 14.x provided the Windows Server OS is at 2008 R2 with SP2 (64-bit) or greater. Can our system upgrade directly to ShoreTel Connect?.Support for software updates and bug fixes will no longer be provided after that date. ShoreTel has announced end of life of the 14.2 software scheduled for June 2018. ShoreTel Connect is the latest software platform for IP telephony and unified communications. What is ShoreTel Connect and why should I upgrade?.With the ShoreTel 14.2 software and VPN Concentrator approaching end of life in June of 2018, below is a list of frequently asked questions about upgrading to ShoreTel Connect.
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